What They Do:
Responsible for representing the organization and making a good first impression. 

Typical tasks:

  • Answer phones and screening calls

  • Greet visitors and provide information about the organization

  • Coordinate mail into and out of the office

  • Assist administrative employees

  • Update appointment calendars, prepare travel vouchers, perform basic bookkeeping, word processing, and filing

Qualifications:

  • High school diploma or equivalent

  • Most training is done on the job

  • Knowledge and skill using word processor, spreadsheets, and phone systems.

What They Make:
According to the Bureau of Labor Statistics, the 2019 median income was $30,090 per year.                                       

Where They Work:

  • Hospitals

  • Nursing homes

  • Physicians’ offices

  • Outpatient care facilities

Career Outlook:
The Bureau of Labor Statistics predicts a 4% growth rate between 2019 and 2029, which is faster than average for all occupations.
 

Source:

Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, Receptionists,
on the Internet at https://www.bls.gov/ooh/office-and-administrative-support/receptionists.htm 

Updated February 2021