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July 2017: Crisis Text Line

Crisis Text Line serves anyone, in any type of crisis, providing access to free, 24/7 support and information via the medium people already use and trust: text. Here’s how it works:

  1. Text HOME to 741741 from anywhere in the USA, anytime, about any type of crisis.
  2. A live, trained Crisis Counselor receives the text and responds quickly.
  3. The volunteer Crisis Counselor will help you move from a hot moment to a cool moment.

You’ll text back and forth with the Crisis Counselor. You never have to share anything you don’t want to. The Crisis Counselor will help you sort through your feelings by asking questions, empathizing, and actively listening. The Crisis Counselor is a trained volunteer, not a professional. They can provide support, but not medical advice. The goal of any conversation is to get you to a calm, safe place. Sometimes that means providing you with a referral to further help, and sometimes it just means being there and listening. A conversation usually lasts about 45 minutes.

You can read more about how Crisis Text Line works here.